InteractAI
Effective Date: 20th December, 2024
At InteractAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our platform, services, and website. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to enhance your experience and ensure the optimal performance of our platform. The types of data we may collect include:
1.1 Information You Provide to Us
- Account Information: Name, email address, phone number, username, and password when you register for an account.
- Payment Information: Financial data (such as credit card or wallet details) necessary for processing transactions.
- Communication Data: Information you share via customer support inquiries, surveys, or feedback forms.
1.2 Information We Collect Automatically
- Device Data: Information about the device you use to access our platform, including IP address, browser type, operating system, and device identifiers.
- Usage Data: Details about your interactions with our platform, such as visited pages, clicks, and search queries.
- Cookies and Tracking Technologies: Data collected through cookies, beacons, and similar technologies to enhance user experience and functionality.
1.3 Information from Third Parties
We may collect information about you from third-party services, such as social media platforms, analytics providers, or blockchain data, to improve our offerings and tailor your experience.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services.
- Process transactions and send notifications.
- Personalize your experience on the platform.
- Analyze trends and improve platform performance.
- Communicate updates, marketing materials, or promotional offers.
- Detect and prevent fraudulent or malicious activities.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information in the following circumstances:
3.1 With Service Providers
We may share data with trusted vendors and partners who assist in delivering our services, such as payment processors, cloud storage providers, and analytics platforms.
3.2 Legal Compliance
We may disclose your information if required by law, regulation, or legal process.
3.3 Business Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3.4 With Your Consent
We may share your information with third parties when you explicitly agree to such sharing.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Security of Your Information
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and obtain a copy of your data.
- Request correction of inaccurate information.
- Request deletion of your data.
- Opt-out of marketing communications.
- Restrict or object to the processing of your data.
- Data portability rights, where applicable.
To exercise these rights, please get in touch with us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand user behavior and improve platform performance.
- Deliver targeted advertisements and measure their effectiveness.
You can manage your cookie preferences through browser settings or third-party platforms’ opt-out options.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we become aware of such data, we will take appropriate steps to delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Effective Date” noted. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: https://interactai.tech